Order Processing Time:

We work with global partners to ensure your items are made and shipped efficiently. Please allow 2–7 business days for production before your order ships.

Shipping Time:

• US/Canada: 4–12 business days
• International: 7–20 business days.
  Shipping times vary depending on location and fulfillment provider.

Tracking: You will receive a tracking link as soon as your order ships.

Returns & Exchanges:

• We do not accept returns or exchanges unless the item is defective or incorrect.
• Please double-check your size and address before placing your order.
  

Damaged/Incorrect Orders: Contact us at ferlabchaos@gmail.com within 7 days of delivery with your order number and photos of the issue.